Terms & Agreements
Reservation
Reservation or booking should be made in writing by email (reservation@magenta-divingresort.com) or Reservation Form on our website.
Tax & Services
Goverment tax & services
charge 21%.
Arrival
No diving 24 hours before flights.
After your arrival, we only accept cash for the moment (USD $, EURO €, Rupiah Rp. also VISA & Mastercard)
Deposit Payment
During your reservation, a minimum deposit of IDR 7.500K per person is mandatory to secure your rooms. We cannot guarantee your booking until the payment confirmation has been received.
We reserve the rights to cancel the booking if there is no confirmation. Due to any reasons, such as illness, change mind, etc.
Change of dates for booking after deposit has been made will be subject to availability.
Deposit Payment Method – Bank Transfer or Authorized Payment Gateway (Faspay)
You can transfer money to our bank account. The minimum deposit is IDR 7.500K or you may find it more economical to transfer a large amounts (90%) and settle the balance when you are here.
We will send you our bank details by email after your reservation is received. It normally takes 2-3 working days to reach us. We will inform you when it has arrived with further details.
Cancellation & Refund Policy
Less than 3 days after reserved booking: Deposits or payments will be refunded minus 40% admin charges.
More than 3 days after reserved booking: No refund.
No confirmation: No refund.
Magenta Dive Resort
Privacy Policy
We would like to ensure our customers that any data colected during the payment process and during the course of email communication will not be used for any other purposes. The data will also not be disclosed to any third party other than those directly involved in the payment and email processes.